Level 6, 111 Macquarie Street Hobart TAS 7000
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Frequently Asked Questions

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SCRAM CAM

If you need to sign up for monitoring with SCRAM CAM, click here to locate a provider in your area.

No. You may voluntarily participate in the SCRAM CAM program. To get more information on signing up for SCRAM CAM monitoring. Speak to us to find out more.

Program charges vary based on your individual sentence, local program parameters, your financial obligations, and other services associated with your monitoring. There is typically a one-time installation fee and a recurring monitoring fee, usually charged weekly or every two weeks. Your program may require you to prepay for your monitoring a week or two in advance. Talk with your supervising agency or local SCRAM Systems Authorized Service Provider for details on costs.

Every 30 minutes when the SCRAM CAM bracelet takes a reading, a light buzzing sound can be heard. However, this sound is generally reported to be “discreet.”

The SCRAM Base Station can connect using a traditional landline, digital phone line, a cellular network, or your home internet using Ethernet or Wi-Fi. Talk to your agent or SCRAM Systems provider about the right connection option for your home. If your agent allows you to connect your base station to your Wi-Fi, click here to set up your connection.

You should not consume food or beverages that contain alcohol. As noted in your SCRAM Program Participant Agreement, you should also avoid using products on or near the bracelet that contain alcohol. The application of small quantities of cologne or perfume in areas far from the bracelet should not be problematic.

Whether or not you can travel is up to your supervising agency. Check with your agent before your trip. We also recommend that you carry your paperwork that addresses your participation in a SCRAM CAM monitoring program. When passing through security, inform the TSA agent that you are wearing an electronic monitoring device that you cannot remove. The TSA agent may swab the bracelet and test it and pat down the area around the bracelet. However, you should be permitted to pass through security while wearing the SCRAM CAM Bracelet.

If you need an MRI, X-Ray, or CT scan, please work with your supervising agent to remove the bracelet before your medical appointment and procedure. Your agent may also have additional requirements. You can also read our Health and Safety Notice.

Exercise does not impact the functions of the bracelet. For comfort, you might want to wear a sweatband or a sock just below or over the bracelet to prevent it from “bouncing” on the ankle bone. Just make sure nothing gets between the bracelet and your leg.

You can’t wear anything that comes between the skin and the bracelet. You can wear boots or leggings on top of the bracelet, however some clients report that wearing boots can cause the bracelet to rub against their skin.

No. It’s no different than your cell phone or any other jewelry you might wear.

You are not allowed to submerge the bracelet in water (i.e. swimming pools, hot tubs, the bathtub). You can shower, and in fact, you need to shower in order to keep the area around the bracelet clean. You can view the SCRAM CAM Participant Video for a demonstration of the best way to clean regularly around the bracelet.

Applying a small amount of cologne or perfume to areas far from the bracelet should not be problematic. However, you should avoid using any products on or near the bracelet that contain alcohol, as outlined in your Program Participant Agreement. Be aware that if the bracelet detects environmental alcohol from a product like perfume, your supervising agent may view this as an attempt to tamper with the device and you may be held accountable for violating your Program Participant Agreement.

As outlined in your Program Participant Agreement, avoid lotions with alcohol on or near the bracelet.

Absolutely not.

As outlined in your Program Participant Agreement, you should avoid using any alcohol-containing products on or around the bracelet. Many clients are exposed to hair color and other similar products without any issues. When in doubt, talk to your PO or supervising agent.

Kissing someone who has been drinking has no impact on SCRAM CAM testing or results.

If you need additional information or have a question specific to your situation, please contact the company or agency handling your monitoring. Check your Participant Agreement or court paperwork for contact information or contact us.

SCRAM Remote Breath

If you need to sign up for monitoring with SCRAM Remote Breath, contact us.

  1. Firmly insert the breath tube into your device.
  2. Before starting your test:
    • Move to a well-lit area away from direct sunlight.
    • Remove your hat and sunglasses. Brush aside any hair hanging over your face.
    • Stand or sit with your back to a wall, hold your head upright, and look directly forward.
    • Hold the device to your mouth with the breath tube level with the floor.
  3. When the device displays BLOW, blow steadily into the breath tube until STOP is displayed. If the device displays BLOW STEADY, try again. Do NOT blow as hard as you possibly can as this can distort test photos.
  4. If the device cannot take a good photo due to a poor angle, too much sunlight, or obstructions around your face, it will provide you with instructions to correct the issue. Follow the prompts on the device’s screen.
  5. If a retest is required:
    • The device will display a countdown until the test.
    • Retake the test when the device displays BLOW.

Follow the same steps for “How do I take a breath test?” above. If the device cannot take a good photo it will provide you with instructions to correct the issue. Follow the prompts on the device’s screen.

Your device may prompt you to retest if your testing photo does not meet the quality necessary to automatically match it to your enrollment photo.

Press the Mute button to silence the device. The red light above the sound button will continue to blink even if the device is silenced.

You should charge your device every day until the light above the battery icon is green. This will ensure you have enough battery life to take your required tests. Many clients make it a habit to plug in their device when they go to bed so that it is fully charged for the next day.

Yes. You can take a test while the device is plugged in.

The lights indicate the level of battery charge available and whether the device is plugged in:

  • Blinking green: Fully charged, but not plugged into a power source
  • Blinking yellow: Charge is low
  • Blinking red: Charge is critically low
  • Solid green: Fully charged and plugged into a power source
  • Solid yellow: Charging, but still low
  • Solid red: Charging, but still critically low

SCRAM Remote Breath powers up and connects to the network every 20 minutes to send and receive automated updates.

The best way to keep your device clean is to keep it in its case in-between tests. If you need to clean SCRAM Remote Breath, use a mild, non alcohol-based disinfectant cleaner and a soft cloth. Do not submerge the device in water. Breath tubes can be cleaned in a dishwasher or with warm water and dish soap.

WARNING: The use of an alcohol-based cleaner or disinfectant could damage the device and could be viewed by your officer as an attempt to tamper.

Yes. You can reuse breath tubes and they can be cleaned in a dishwasher or with warm water and dish soap. Contact the company or agency handling your monitoring if you need additional breath tubes.

The device should never be exposed to water.

Consistency is what matters. If you took your enrollment test wearing glasses you should wear them every time you take a test. If you did not wear glasses in your first test, then take them off every time.

It can. Extreme cases of facial hair growth or removal may prevent the device from automatically matching your test and enrollment photos, which will cause a message to be sent to your officer. If a change in your appearance is making it difficult for the device to match your photos, your officer may require you to take a new enrollment photo during an office visit.

The grace period is the amount of time you have to complete a test once Remote Breath displays BLOW. It can be set to between 2 and 60 minutes. Your supervising agent will tell you what settings are used for your program.

Yes. You can ask your officer to set up a courtesy text message reminder to be sent to your mobile phone.

The device automatically sends test results via a cellular network. Test results can also be sent using an Ethernet cord.

Talk to your supervising agent, who may ask you to obtain a doctor’s note to determine if Remote Breath testing is right for you.

If you need additional information or have a question specific to your situation, please contact the company or agency handling your monitoring. Check your Participant Agreement or court paperwork for contact information or contact us.

SCRAM GPS

If you need to sign up for monitoring with SCRAM GPS, contact us.